Payment Policy

Payment Methods:

We accept the following payment methods for purchases made on our e-shop:

  • Credit cards (Visa, Mastercard, American Express, etc)
  • Debit cards
  • PayPal
  • Bank transfers (upon request)

Currency:

All prices on our e-shop are listed in EUR or USD. Please ensure that you select the appropriate currency before making a purchase to avoid any confusion.

Payment Security:

We prioritize the security of your payment information. We use secure payment gateways and encryption technology to protect your personal and financial details during the payment process.

Payments are processed through third-party services (PayPal, Stripe etc)

Payment Process:

When you place an order on our e-shop, payment is required at the time of purchase. Here’s an overview of the payment process:

  • Select the desired products and add them to your shopping cart.
  • Proceed to the checkout page and enter your shipping details.
  • Choose your preferred payment method and follow the instructions to complete the payment.
  • Once the payment is successfully processed, you will receive an order confirmation via email.

Order Cancellation and Refunds:

If you wish to cancel an order or request a refund, please refer to our “Cancellation and Refund Policy” for detailed instructions. We will review your request and process the refund according to our policy.

Payment Confirmation:

After the successful completion of your payment, you will receive a payment confirmation email containing the details of your purchase and payment. Please retain this email for your records.

Payment Disputes:

In the event of any payment-related disputes or unauthorized charges, please contact our customer support team immediately. We will investigate the issue promptly and take the necessary action to resolve it.

Payment Gateway Service:

We utilize a reliable and trusted payment gateway service to process all transactions securely. However, we are not responsible for any issues arising from the performance or operation of the payment gateway service. Any disputes or concerns related to the payment gateway should be addressed directly with the service provider.

Taxes and Duties:

Prices displayed on our e-shop do not include any applicable taxes, duties, or customs fees. You are responsible for paying any additional charges imposed by your local authorities, if applicable.

Payment Policy Updates:

We reserve the right to update or modify our payment policy at any time. Any changes to the policy will be effective immediately upon posting on our website. We encourage you to review the payment policy periodically to stay informed about any updates.